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Welcome to Josh Baker's Practical Advice for Optimizing Your Internet Marketing blog. Here you will find internet marketing optimization and online strategy articles full of tips, tricks, discussions, and thoughts to help you take your marketing and business to the next level of success.

Archive for Online Testing

It’s imperative to document every effort of your online testing and optimization program. Not only to see the progression of improvement over time, but to also have reference for future tests you are planning or questions that may arise from others you are working with.

How I document my A/B and multivariate testing is as follows:

First, I primarily use Excel for all my documentation efforts due its ease of use.

I create a Master Test spreadsheet that serves as a very top-level summary for quick glancing. This spreadsheet is constructed to have column headers for the following:

  • Test name – giving each test a descriptive and unique name
  • Test date range – documenting the start and finish date of my tests
  • Test hypothesis – why I am running this test and why I believe my outcome will be such
  • Results – brief description of the result

Each row is for a single test. I then link the Test Name cell for each test to another spreadsheet that is built specifically for that test (If you have ten tests in the Master Test spreadsheet each test would link to its own Individual Test spreadsheet for a total of 10 spreadsheets plus the Master Test Sheet).

Each Individual Test sheet contains multiple tabs and information, and this is where the detail will go throughout the test.

The first tab contains the test information and summary and broken into sections:

  • Test name
  • Test date range
  • Test hypothesis
  • What type of test (a/b, multivariate), and how many panels or combinations
  • Traffic data (source of traffic, and current traffic stats)
  • What type of metrics I will be using to determine the results and how to determine the metrics (is conversion impressions divided by sales, or impressions divided by clicks on a certain button etc?)
  • A space to record final metric results (control performed as such, top performers identified individual performed as such)
  • Learning’s (both as the test is live and from the results)
  • Ideas for future tests based off of this information
  • Next actions (will this be rolled out etc.)
  • Miscellaneous notes

 

I also have other tabs in the Individual Test spreadsheet:

  • Screenshot of control
  • Screenshots of test panels or combinations (depending on how many there are). If there are too many panels or page combinations to take screenshots of, after the test is ended I take screenshots of the top performing test panels for future comparisons)
  • Screenshots of Test statistics (When I am using Google Website Optimizer I take daily screenshots of the stats admins. and store in a separate folder, but the final screenshot from the point at which we end the test is stored in the Individual Test spreadsheet – just in case I transcribe something wrong I have an actual reference to go back to.
  • Various other tabs as necessary for reference such as more detailed metrics information, etc.

 

I also keep a folder for each test (with the folder using the test name) that contains my test spec PowerPoint so that I can see all of the elements or options that we are using, analytics data, screenshots of everything-basically anything used from the conception of the test  all the way through to the end.

What this enables me to do is at any point in time have a huge history of each test both from a visual standpoint and data-driven standpoint. The Master Test sheet gives me quick access to the individual tests but also a timeline of the testing I have done.

Testing Documentation Flow

My Testing Documentation Flow

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This morning I went to log into my Google Analytics account and noticed when I first went to Google’s Business Solutions page I had entered into one of their Google Website Optimizer tests on that page.

 

It looks like they are testing only the top portion of the page and testing the following:

  • Layout of the top paragraphs (3 paragraphs straight down vs. 1 paragraph on top and 2 below side by side)
  • Position/Placement of the Get Started button on the page
  • Background box around the button (visible vs. not visible)
  • Google Analytics paragraph healdine (Increase website conversions and marketing ROI vs. Increase website conversions and marketing ROI with Analytics)

 

 

Here are screen shots from the test 5 pages displaying in their test (click thumnail for full size):

Google Business Solutions Test Panel 1

Google Business Solutions Test Panel 1

 

Google Business Solutions Test Panel 2

Google Business Solutions Test Panel 2

Google Business Solutions Test Panel 3

Google Business Solutions Test Panel 3

Google Business Solutions Test Panel 4

Google Business Solutions Test Panel 4

Google Business Solution Test Panel 5

Google Business Solution Test Panel 5

 
I should note that these screenshots only show the top of the actual page where I noticed the different test elements, to see the entire page you will need to visit their Business Solutions page.

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Dec
17

A/B Testing Low Traffic Web Pages

Posted by: Josh Baker | Comments (0)

Sometimes the website or the page you want to test just doesn’t have enough traffic to really perform an large multi-panel A/B or multivariate test on it with multiple elements or variations. But perhaps you still want to improve upon its performance. Maybe you just recently launched a website and it’s receiving some traffic but you still really believe that you could influence the current traffic better to get better results. Maybe you aren’t getting 100 orders per week, but you are getting 10, and you believe that you should be able to get to 20 orders with improvements to the page without an increase in traffic.

Lower traffic shouldn’t stop you from still performing a small A/B test as you can still learn a great deal of information with the web traffic that you do receive. But the key is to test the high impact elements on the page that are easily noticeable either consciously or subconsciously by the visiting traffic rather than the minutia that would allow you to see incremental improvements with higher traffic pages.

High impact elements will vary according to your page design, but think along the lines of your:

  • Main Headline
  • Page Background Color
  • Main Hero Image
  • Drastically reducing or increasing your registration form fields
  • Your Offer

Of course with less traffic you will only be able to test a few variations due to the fact that you don’t have the traffic to get statistically significant results with lots of variations. However, this shouldn’t stop you from creating a list, sorted by priority of impact to continue testing over time. Maybe you can’t test 6 different page variations right now in the first round of testing, but it might be viable for you to test 2 page variations, and then continue testing your other ideas with the winner of the first round of tests.

Want to learn more about A/B testing your low traffic pages? Check out How to Do A/B Split-Testing on Lower Traffic Sites with Bryan Eisenberg  at Dr. Ralph Wilson’s Web Marketing Today blog.

Good luck and remember although you might not be able to test everything you want to right now, anything you can do to statistically improve your results is a good thing!

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I just got back from SIPA’s “Gain. Market. Share.” Conference at Planet Hollywood in Las Vegas yesterday. I along with Bob Brady and Kiplinger’s Greg Krehbiel hosted a session on Multivariate Testing with Google Website Optimizer. You can find our combined Top 15 To-Do List for Multivariate Testing with Google Website Optimizer that we concluded our session with over at the Mequoda Daily blog.

Three of my favorite sessions that I attended during the SIPA conference were those by Frank Gruber, Social Media Expert at AOL’s Social Media & Somewhat Obsession With Its Shiny Objects session; Michael Brito, Social Media Strategist at Intel Corporation’s Integrating Social Media into your Marketing session; and Bob Lorum, President of MarketingSherpa’s Maximize Your Landing Page Conversion Rates session.

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Are you curious if your competition is performing any multivariate testing on their website? How about which vendor they are using and what areas of the page they are testing? Maybe you just want to know what your favorite site is doing as far as testing goes because you are fascinated with optimization just as I am.

Well now you can with the MVT Vendor Detector script for the Firefox Greasemonkey add-on. Both are free and install in seconds. Once installed, just go to any page and you will see a message in the top left-hand side of the screen if they are multivariate testing, what platform they are using, and the areas they are testing will be highlighted.

Here is a partial screenshot of it in action (click for larger version):

MVT vendor detector screenshot for multivariate testing spying

MVT vendor detector screenshot for multivariate testing insight

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